Company Head Office

Quest IT Ltd

31 Skylines
Limeharbour
Canary Wharf
London, E14 9TS
Tel:  +44 (0) 845 686 1212
Fax: +44 (0) 845 686 1213
email
Contact Form
*required fields

Testimonials
Quest IT have been a crucial element of our success on project Connect at Littlewoods. Following their impressive work during the initial POC, Kianos chose Quest IT based on their proved expertise in previous Chordiant projects, their flexibility and provision of efficient, cost effective solutions.

It was vital for us to choose a consultancy that was willing to take ownership of a challenge. Quest IT responded by providing a structured commitment based on business know how and backed up by dedicated IT professionals.

Project Manager,
Kainos
IT consultancy service

IT consultancy service

Quest IT has a dedicated team of IT professionals each with a wealth of experience in providing specialist software and consultancy services across a range of business and technology areas.

With specialist expertise in customer relationship management solutions, Quest IT's consultants can guide you through the process of aligning your business practices and processes with the appropriate technological functions, designing and specifying software implementations and developments necessary to ensure an effective, successful and technically appropriate means to support your corporate needs and goals.

Quest's Chordiant certified specialists have extensive experience in the Chordiant Cx suite and have undertaken implementation, development and support projects involving the deployment and adaptation of Chordiant Foundation Server and Decision Management applications to accommodate nearly all facets of an organisation's Know The Customer, Next Best Action, Inbound and Outbound Sales Campaigns, Customer Retention and Churn Management, Deal Calculation and Up-selling/ Cross-selling Campaigns.

In addition, our consulting staff have been integral in designing and specifying the integration of the Chordiant Cx suite to back end billing systems as well as interfacing it with front end rich internet applications and CTI technologies to enable a seamless, straight through processing facility for telephone, internet and call centre centric customer interactions.

Quest is therefore ideally placed to augment your organisation's project resources with Project Managers, Business Analysts, Technical Architects, Application Architects, CTI Architects, Development and Support Specialists.

Support    Solid technical support

From Strategic requirements analysis to Project based business services

Track record in Development and Optimisation of customer systems

Architecture&Design

Design and Deployment of highly optimised technology platforms

Enterprise CRM, Counter-fraud or RIA solutions implementation

Onsite, remote or offshore Business, Technical and Systems Support